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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Collins

Tony Collins

February 13, 2025

5  out of  5
rating by Tony Collins
"Tyler was amazing, he helped me understand exactly what I needed and how much my policy would be."
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Michelle Ash

February 7, 2025

5  out of  5
rating by Michelle Ash
"My husband and I are very happy with Mr.Rawsey's help. He got us a lot of insurance or a good price. I would definitely tell my family and friends."
We responded:
"Michelle, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Matthew"
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Kathleen Hardy

February 6, 2025

5  out of  5
rating by Kathleen Hardy
"Fantastic service from Matt. He diligently worked to find me the best price on several policies. I Iook forward to being with State Farm for a lon time."
We responded:
"Kathleen, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Matthew"
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Kevin Haught

February 6, 2025

5  out of  5
rating by Kevin Haught
"Great people! Highly recommend! Just give them a call and ask for Tyler he will set you up with the best rates like he did for my family!"
We responded:
"Kevin, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Matthew"
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Matt Smith

February 6, 2025

5  out of  5
rating by Matt Smith
"Tyler is a true professional and will help you save money!! 5 out of 5 stars!!"
We responded:
"Matt, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Matthew"
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Drew Runnion

February 6, 2025

5  out of  5
rating by Drew Runnion
"I spoke with Tyler Bunting briefly and he was very helpful and respectful, also gave me a very reasonable quote.. very nice guy! 10/10 I would recommend!"
We responded:
"Drew, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Matthew"
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Antonio Black

February 6, 2025

5  out of  5
rating by Antonio Black
"So thankful I reached out Tyler helped me save a lot of money on my Tesla model 3 when other quoted me super high 10/10 would recommend"
We responded:
"Antonio, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Matthew"
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remmy workman

February 5, 2025

5  out of  5
rating by remmy workman
"Tyler Bunting is absolutely amazing!! He's very friendly and always has your best interest in mind. 10/10"
We responded:
"Remmy, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Matthew"
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Sunshine Holstein

February 5, 2025

5  out of  5
rating by Sunshine Holstein
"Tyler Bunting is a phenomenal agent!!! Friendly and speedy!"
We responded:
"Hello, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Matthew"
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Nick Colegrove

February 5, 2025

5  out of  5
rating by Nick Colegrove
"Tyler Bunting is the best agent you could ask for and he will always go above and beyond to help you in any way! I call him for all my insurance needs."
We responded:
"Nick, I know we will continue to give you the best experiences possible! Thank you for sharing. - Matthew"
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Tyler Hensley

February 5, 2025

5  out of  5
rating by Tyler Hensley
"Tyler B was so nice and was able to give me plenty of options to give me the best coverage for what fits my budget. Will highly recommend 10/10"
We responded:
"Tyler, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Matthew"
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Bryan moran

January 29, 2025

5  out of  5
rating by Bryan moran
"I did a general inquiry online from an email I received pertaining to auto insurance. I was contacted by several different companies and none of them could or were willing to take the time to quote me a policy that was better than what I currently had. Well, at least until Tyler from Rousey Insurance Agency, a State Farm Agent in Charleston WV, contacted me. He made no promises was extremely professional and personable. To make a long story short, he wrote my auto policy, my wife’s auto policy, my motorcycle policy and my homeowner’s and saved us over $300 a month. The transaction went smooth, quick and everything was explained thoroughly. I would highly recommend this agency and specifically Tyler to give you a quote on any new policy or to re-evaluate your current policies. State Farm is one of the best insurance companies and the pricing was phenomenal. Thanks again Tyler for your assistance and keep us the great customer service!"
We responded:
"Bryan, thank you so much for sharing your experience with our office. My team and I have enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Matthew "
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paul kloostra

January 13, 2025

5  out of  5
rating by paul kloostra
"Quick and helpful. Much appreciated!"
We responded:
"Paul, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Matthew"
Profile photo of Kevin Cheng

Kevin Cheng

December 11, 2024

5  out of  5
rating by Kevin Cheng
"I can confidently say that my experience with Matthew Rowsey Statefarm has been nothing short of exceptional. From the moment I reached out for assistance, Matthew and his team (Jordan and Isaiah) have consistently demonstrated professionalism, expertise, and genuine care for my insurance needs."
We responded:
"Kevin, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Matthew"
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James Murphy

December 10, 2024

5  out of  5
rating by James Murphy
"Great team they help to the fullest of there abilities Jordan was verry easy to work with"
We responded:
"James, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Matthew"
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Kym Strickland

December 9, 2024

5  out of  5
rating by Kym Strickland
"One of the best I have had the pleasure to work with. Would highly recommend him to anyone plan on staying with him and his wonderful team."
We responded:
"Kym, thank you for taking the time to share your positive experience! We are always here to help and to provide top notch customer service. As always, please don't hesitate to reach out if you need anything at all! - Matthew"
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Whitney Shultz

December 2, 2024

5  out of  5
rating by Whitney Shultz
"Jordan was great and so helpful!"
We responded:
"Whitney, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Matthew"
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Taylor Williams

November 28, 2024

5  out of  5
rating by Taylor Williams
"Isaiah at State Farm is the best!"
We responded:
"Thank you for your wonderful feedback, Taylor! We're so glad to hear that Isaiah's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Matthew"
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Kayla Williams

November 27, 2024

5  out of  5
rating by Kayla Williams
"Isaiah is an absolute gem. He answers all my questions and always responds in a timely manner."
We responded:
"Thank you for the great review, Kayla! We're so glad Isaiah has been able to assist you and provide such prompt, helpful responses. We truly appreciate your feedback and are always here if you need anything else! - Matthew "
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raybest 93

November 11, 2024

5  out of  5
rating by raybest 93
"Very impressive"
We responded:
"Hello, thank you so much for your awesome review! My team and I will always be here for you in your time of need. Call us anytime! - Matthew "
Profile photo of Jordan Nicely

Jordan Nicely

November 6, 2024

5  out of  5
rating by Jordan Nicely
"I have ever only had insurance with Matt Rowsey due to the fact he has been nothing but honest and friendly with me from the jump. Great place all around, I recommend getting insurance with them heavily."
We responded:
"Jordan, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office. We are always here! - Matthew "
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Rick Siefert

November 5, 2024

5  out of  5
rating by Rick Siefert
"Fast, friendly service!"
We responded:
"Rick, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Matthew"
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Charles Tyson Tyson

November 4, 2024

5  out of  5
rating by Charles Tyson Tyson
"Isaiah made it a very smooth and easy process for me. My family has had this company forever and they’ve always taken care of them"
We responded:
"Charles, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Matthew"
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John Craner

October 31, 2024

5  out of  5
rating by John Craner
"Just moved to WV and as usual they took care of everything right away. Isaiah was friendly and informative. Good job"
We responded:
"John, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Matthew"
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Tareska Casto

October 23, 2024

5  out of  5
rating by Tareska Casto
"I called Statefarm for a quote on my vehicles and spoke with Isaiah and he was able to cut my premiums in half and I kept all the same Coverage I had before with my previous carrier. Very fast response and all my questions and concerns promptly. Looking forward to a very long working relationship with state farm. Thank you Isaiah for making this transition enjoyable."
We responded:
"Thank you for the fantastic review, Tareska! It’s great to know that Isaiah provided fast responses and addressed all your insurance questions. We look forward to building a long-lasting relationship with you as well. If you need anything else, don’t hesitate to reach out! - Matthew "