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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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raybest 93

November 11, 2024

5  out of  5
rating by raybest 93
"Very impressive"
We responded:
"Hello, thank you so much for your awesome review! My team and I will always be here for you in your time of need. Call us anytime! - Matthew "
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Jordan Nicely

November 6, 2024

5  out of  5
rating by Jordan Nicely
"I have ever only had insurance with Matt Rowsey due to the fact he has been nothing but honest and friendly with me from the jump. Great place all around, I recommend getting insurance with them heavily."
We responded:
"Jordan, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office. We are always here! - Matthew "
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Rick Siefert

November 5, 2024

5  out of  5
rating by Rick Siefert
"Fast, friendly service!"
We responded:
"Rick, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Matthew"
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James Murphy

November 5, 2024

5  out of  5
rating by James Murphy
"Great team they help to the fullest of there abilities"
We responded:
"James, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Matthew"
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Charles Tyson Tyson

November 4, 2024

5  out of  5
rating by Charles Tyson Tyson
"Isaiah made it a very smooth and easy process for me. My family has had this company forever and they’ve always taken care of them"
We responded:
"Charles, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Matthew"
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John Craner

October 31, 2024

5  out of  5
rating by John Craner
"Just moved to WV and as usual they took care of everything right away. Isaiah was friendly and informative. Good job"
We responded:
"John, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Matthew"
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Tareska Casto

October 23, 2024

5  out of  5
rating by Tareska Casto
"I called Statefarm for a quote on my vehicles and spoke with Isaiah and he was able to cut my premiums in half and I kept all the same Coverage I had before with my previous carrier. Very fast response and all my questions and concerns promptly. Looking forward to a very long working relationship with state farm. Thank you Isaiah for making this transition enjoyable."
We responded:
"Thank you for the fantastic review, Tareska! It’s great to know that Isaiah provided fast responses and addressed all your insurance questions. We look forward to building a long-lasting relationship with you as well. If you need anything else, don’t hesitate to reach out! - Matthew "
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Debra Wallace

October 16, 2024

5  out of  5
rating by Debra Wallace
"The agent answered all my question and very polite. I have been with them in the past and they always help me when in need. Agent Rowsey Ins. In Charleston, WVa."
We responded:
"Debra, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Matthew"
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Olga Marcum

October 15, 2024

5  out of  5
rating by Olga Marcum
"I felt pleased with my services."
We responded:
"Olga, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Matthew"
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Mitchell Foster

October 11, 2024

5  out of  5
rating by Mitchell Foster
"Car insurance rates are amazing. Great multi-line discount!!"
We responded:
"Thanks Mitchell. I'm glad we could get a great rate while giving you a multi-line discount!"
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Daniel Riegel

October 9, 2024

5  out of  5
rating by Daniel Riegel
"I was helped by Isaiah. He reached out to me quickly after I requested a quote online. He helped me through every step of getting a new insurance policy. I’m very happy with my choice of State Farm and would recommend Isaiah as an insurance agent."
We responded:
"Daniel, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Matthew"
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Gabe

October 8, 2024

5  out of  5
rating by Gabe
"Great to work with"
We responded:
"Gabe, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Matthew"
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Brenda Dennis

September 25, 2024

5  out of  5
rating by Brenda Dennis
"They were very nice and a better deal then I was getting and I'm happy with my qouit"
We responded:
"Brenda, thank you for the positive feedback! We appreciate it. - Matthew"
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Joshua Elswick

September 24, 2024

5  out of  5
rating by Joshua Elswick
"Personal, and helpfull I wouldn't work with anyone else."
We responded:
"Joshua, our goal is to always provide you with an excellent customer service experience! We appreciate you and your business. - Matthew"
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QuYahni Lewis

September 23, 2024

5  out of  5
rating by QuYahni Lewis
"This was the fastest I’ve ever filled out an insurance policy. Isaiah is the BEST! I didn’t feel harassed, nor did I feel neglected once everything was in place. So far, my relationship with State Farm as been a peaceful experience."
We responded:
"QuYahni, thank you so much for putting your trust in our office! We are always more than happy to help. We appreciate you and your business! - Matthew"
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Jayce Clevenger

September 23, 2024

5  out of  5
rating by Jayce Clevenger
"Very good. Anytime I talk to them on the phone they are very helpful. I recently had to have my vehicle towed and they took care of everything. I appreciate how fast and reliable their service is."
We responded:
"Jayce, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Matthew "
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Kyle Joseph

September 21, 2024

5  out of  5
rating by Kyle Joseph
"My State Farm agent- Isaiah Gable is an expert and makes everything stress free."
We responded:
"Kyle, thank you for your kind words! Isaiah is the best, thanks for leaving him such a great review. - Matthew"
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Will Coomer

September 19, 2024

5  out of  5
rating by Will Coomer
"Enjoyed working with Isaiah!"
We responded:
"Will, we appreciate you and your kind feedback! My team and I are always here to help. Thank you! - Matthew"
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Peter Pandey

September 18, 2024

5  out of  5
rating by Peter Pandey
"Isaiah Gable is my insurance representative, he is always available when I have questions or need anything! I definitely recommend anyone to reach out to him!"
We responded:
"Peter, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Matthew "
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Cheryl Peterson

September 17, 2024

5  out of  5
rating by Cheryl Peterson
"Isiah was very polite and answered every question I had. He was quick with a response and I would recommend him to anyone and everyone looking for any kind of insurance."
We responded:
"Cheryl, thank you for taking the time to share such positive feedback with us! My team and I are always here to serve you and your insurance needs. - Matthew"
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Devon Dunlap

June 27, 2024

1  out of  5
rating by Devon Dunlap
"Very please on how helpful everyone is. Very experienced and knowledge staff, high recommend to everyone in the area. I have absolutely no idea how this review appeared from me or know anything about this person, I did not write this review and only found it by accident."
We responded:
"Hello, we keep detailed logs of all our calls and customers but unfortunately, we can’t find any record of you or your policy. My team is more than happy to assist you or get you in touch with the correct agency, please give our office a call. - Matthew"
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Marianne L

April 29, 2024

5  out of  5
rating by Marianne L
"Matthew’s integrity is evident in his life- inside and outside of the office. You can’t go wrong with him being your agent; his colleagues view him in high regards."
We responded:
"Marianna, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Matthew"
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Carmen Spencer

April 15, 2024

5  out of  5
rating by Carmen Spencer
"10/10 Hands down the best!!! I would never go to anyone else for my insurance needs!"
We responded:
"Carmen, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Matthew"
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Brandi Bowyer

April 5, 2024

5  out of  5
rating by Brandi Bowyer
"There is no other insurance agency that I would recommend besides Matthew Rowsey State Farm!! Patti and Nicole have been phenomenal to work with and they always goes above and beyond to help in any way that they can!! Matt gives back to the community and youth sports in our area, we appreciate them GREATLY!!"
We responded:
"Brandi, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Matthew"
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Chase Hoover

March 27, 2024

5  out of  5
rating by Chase Hoover
"For your insurance needs call Jordan Nicely. He’s very trustworthy and will take care of you!"
We responded:
"Chase, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Matthew"